Payment
Images will not be released until payment is received in full.
Scheduling
Bookings may be changed/altered by Knightwing Media due to geography, weather, or timing. Once established please notify the homeowner of how long the photoshoot will last. Please obtain the listing prep checklist from our website and deliver it to the homeowner.
Home Cleanliness/Staging
The home must be ready to be photographed when the photographer arrives. We will perform a walk-through upon arrival and suggest minor moving /rearranging tips. The photographer retains the right to refuse to shoot and request rescheduling if they feel it is not ready to be photographed, due to excessive clutter or cleaning that still needs to be done. Please let homeowners know that items cannot be moved from room to room for the appt. If the photographer cannot perform the shoot that day, a $100 rescheduling fee will be assessed.
Appointment Time
We will make every effort to arrive on time. Please allow +/- 30 minutes in the event of traffic, construction, accidents, or weather restrictions.
Access
Please make the photographer aware of any special considerations or rooms that should not be photographed. Garage interiors, closets (unless walk-in), small hallways, utility rooms, and water heater, are not photographed unless requested.
Pets
We absolutely love pets, but real estate photos look best without them. Please keep pets outside/inside, or in another room as the photos are being taken.
Photo Delivery
Images are delivered electronically and MLS-sized photos. Larger images used for print marketing are given upon request.
Revisions
all revisions requested by the client must be made within 24 hours of the product delivery. after 24 hours an additional fee may be applied.
Any revisions may take up to 24 hours from the time of request to be delivered back to the client.
Copyright & Usage Notice
Knightwing Media maintains the copyright of all images taken. Unauthorized use is prohibited by Federal Law.
The Agent listing this property is permitted to use any/all photos produced for marketing associated with the current sale of property in accordance with local MLS rules, as well as for the agent’s personal marketing. This temporary license is granted only to the agent who has signed below. Third-Party usage, including, but not limited to, builders, stagers, designers, sellers, buyers, architects, is prohibited unless approved in writing by Knightwing Media. (Note: If your listing expires, it is a copyright violation for another agent to use the photos you commissioned without the permission of Knightwing Media. In this event, please contact Knightwing Media AND the MLS).
